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Subscriptions FAQ

1. What is MLSLIVE.tv?
2. How much does it cost?
3. What is MLSnet.com MatchDay Audio?
4. At what speed does MLSLIVE.tv stream games? What kind of connection will I need to watch games online?
5. What happens if I can't get MLSLIVE.tv to work on my computer?
6. Which Media Player do I need to watch MLSLIVE.tv?
7. What games are available on MLSLIVE.tv?

Q. What is MLSLIVE.tv?

A. MLSLIVE.tv is the live and on-demand online broadband video subscription service from Major League Soccer and MLSnet.com. MLSLIVE.tv will allow you to watch all televised MLS regular and postseason matches as they happen straight from your computer screen. Matches televised nationally on ABC, Deportes, ESPN, ESPN2, Fox Soccer Channel, Fox Sports en Espaņol, TeleFutura or exclusively on HDNet will not be available as part of MLSLIVE.tv.

Can't watch a particular match live? No problem. With MLSLIVE.tv you can watch any archived 2008 match at your leisure.

Q. How much does it cost?

A. For $19.95, you can watch LIVE and ON-DEMAND matches from the entire 2008 MLS regular season and playoffs from March 29 - October 26, 2008. Blackout restrictions apply.

You can also purchase an MLSLIVE.tv 'day ticket' for $4.95 which will allow you to watch all live games for 24 hours from the time of purchase.

Q. What is MLSnet.com MatchDay Audio?

MLSnet.com MatchDay Audio is the new live and on-demand online audio subscription service from Major League Soccer and MLSnet.com. For $4.95 you will be able to listen to live and archived audio broadcasts in both English and Spanish throughout the entire 2008 MLS regular season and playoffs for select matches. Audio feeds are subject to availability. Please consult the MLSnet.com MatchCenter Live grid for audio availability (http://www.mlsnet.com/mls/sights/index.jsp?club=mls).

Q. At what speed does MLSLIVE.tv stream games? What kind of connection will I need to watch games online?

A. All MLSLIVE.tv games are streamed at 384k which requires, at minimum, a DSL connection to view properly. We suggest a cable modem connection for the best viewing.

MLSLIVE.tv does not support dial-up connections.

Q. What happens if I can't get MLSLIVE.tv to work on my computer?

A. We have 24-hour customer support available for MLSLIVE.tv and MLSnet.com MatchDay Audio. You can either email us at customerservice@website.mlsnet.com or call 877-557-3774.

Q. Which Media Player do I need to watch MLSLIVE.tv?

A. To watch MLSLIVE.tv event feeds, you need the Windows Media Player Series 9, or later. MLSLIVE.tv will load inside the official MLSnet.com media player and will automatically check for the appropriate software to watch your chosen broadcast. If after reading the technical support pages you are still having problems viewing the feed, please do not hesitate to contact our customer support team.

Q. What games are available on MLSLIVE.tv?

A. Nationally televised games on ABC, Deportes, ESPN, ESPN2, Fox Soccer Channel, Fox Sports en Espaņol, TeleFutura or exclusively on HDNet will be blacked out worldwide and not available. All other televised games will be available as part of MLSLIVE.tv.